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Claims Analyst - #00179
RICHMOND VA 23261
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89771047

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Virginia State Government

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Claims Analyst - #00179
# Position Information
##

Job Description
The Department of the Treasury is an innovative, customer-driven, results-oriented state agency providing financial management services for the Commonwealth. We offer challenging and interesting work and a friendly and positive environment.
Awareness of Virginia's Unclaimed Property program has resulted in an increasing number of inquiries from the public. The claims unit receives inquiries via telephone, e-mail and U.S. mail.
It will be the responsibility of the selected candidate to provide reliable, responsive service to customers, ensuring prompt, accurate payment of accounts to owners and heirs of Unclaimed Property.
The incumbent will be required to work with a significant degree of independence, to apply knowledge of administrative and program requirements and serve as a resource regarding the Unclaimed Property program, interpreting and applying policy, providing updates, and directing callers to other resources when appropriate.
## Minimum Qualifications
The selected candidate will at least possess the following qualifications:
* Previous experience handling and understanding legal documents and financial instruments (i.e. checks, IRAs, CDs, mortgage statements, etc.).
* Working knowledge of financial/accounting principles and general business practices.
* Excellent math, written and verbal communication skills.
* Extensive experience providing excellent customer service to the public via telephone and e-mail.
* Analytical and decision-making ability.
* Proficiency using Microsoft Office applications (Word, Excel and Outlook).
* Previous experience with an electronic document management system and a paperless work environment.
* Demonstrated ability to quickly enter, update, and obtain information via online computer applications or systems with minimal errors.
* Must be able to work independently and as part of a team.
* Time management and organizational skills.
* Demonstrated ability to complete tasks on time.
* Track record of good attendance and punctuality.
* Must be able to lift up to 20 lbs, sit for prolonged periods of time, read information off paper and computer monitors, lift and talk on desk phone.
## Preferred Qualifications
The following qualifications are preferred:
Associates or bachelors degree in business, finance or equivalent applicable training or experience.
General knowledge of applicable state and federal laws regarding taxes, wills, estates, and corporate matters is desirable.
## Special Requirements
All applicants are subject to a background investigation including local agency checks; employment verification; verification of education (relevant to employment); and other checks requested by the hiring authority.
## Special Instructions to Applicants
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications must include complete work history, including periods of unemployment if applicable. Consideration for an interview is based solely on the information within the application. A resume will not substitute for a fully completed state application. Applications submitted with "see resume" under work experience are considered incomplete. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. The Virginia Department of the Treasury is an Equal Opportunity Employer.
# Contact Information
## Name
TaNika Phillips
## Email
TaNika.Phillips@trs.virginia.gov
## Address
101 N. 14th Street, 3rd Floor
Richmond, VA 23219
*Working Title:* Claims Analyst - #00179
*Role Title:* Admin and Office Spec III - 19013
*Job Open Date:* 05/16/2018
*Job Close Date:* 05/23/2018
*Open Until Filled:* No
*Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?:* No
*Hiring Range:* Commensurate with experience (Up to $35,000)
*Agency:* Dept of the Treasury (152)
*Agency Website:* www.trs.virginia.gov
*Location:* Richmond (City) - 760
*Position Number:* 00179
*Job Posting Number:* 1037992
*Type of Recruitment:* State Employee Only - E
*Does this position have telework options?:* Yes
*Bilingual/Multilingual Skill Requirement/Preference:* No
*Job Type:* Full-Time (Salaried)
*Job Type Detail:* Full-Time Salaried - Non-Faculty- FTS-1
*Pay Band:* 03

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